About Physiotherapy
What is Physiotherapy?
Your Therapist
Expert Care From a Chartered Physiotherapist
What to Expect
Your Physiotherapy Appointment in Norwich
Step 1 Initial Consultation:
Step 2 Personalised Treatment Plan:
Step 3 Rehabilitation:
Step 4 Return to What You Love:
Benefits
- Pain relief
- Improved mobility, flexibility and posture
- Improved balance and coordination
- Enhanced athletic performance
- Injury prevention
- Supports long-term physical health
Conditions We Treat
Physiotherapy for a Range of Conditions
- Acute musculoskeletal injuries
- Post-surgical rehabilitation
- Sports injuries
- Back and neck pain
- Knee, hip, and shoulder pain
- Chronic pain conditions
- Hypermobility
- Tendinitis
- Arthritis
- Muscular aches and strains
- Repetitive strain injuries (RSI)
- Muscle weakness and mobility issues
Technology
Smart Handheld Dynamometer
- Quantifiable data
- Reliable objective testing
- Easy to track progress
- Find real asymmetries
- Better rehabilitation decisions
3D Anatomy Visualisation
- Clear, visual breakdown of your anatomy
- Boosts your understanding and engagement
- Supports smarter rehab decisions
At-Home Exercise Software
A user-friendly platform that delivers your rehab plan straight to your phone, making it easy to stay consistent, motivated, and on track wherever you are.
Pricing & Insurance
- Aviva
- Allianz
- AXA
- WPA Medical
- Vitality
No GP referral needed. You can book directly via our online system, by telephone, or by email.
Physiotherapy FAQs
Your Questions, Answered
Who can benefit from Physiotherapy
Physiotherapy can benefit people of all ages and activity levels. Whether you’re recovering from an injury, managing a chronic condition, improving mobility, or enhancing performance, Physiotherapy can help. It also plays a key role in preventing future injuries by improving strength, flexibility, and movement patterns.
How does a Physio decide to treat me?
Your treatment starts with a detailed, comprehensive consultation. This helps us fully understand your concern, make an accurate diagnosis, and design a bespoke treatment plan tailored to your goals.
Will I get hands on treatment during my first appointment?
Yes. We always aim to relieve your pain and discomfort as early as possible and begin addressing the root cause, not just to fix whatβs happening now, but to help prevent it from becoming a longer-term issue.
The first hour is especially important. It gives us the chance to really listen, assess, and understand whatβs going on beneath the surface. This thorough approach ensures that the treatment you receive is not only hands-on but also tailored to what your body truly needs – giving you the best chance at lasting relief and recovery.
Typically, hands-on therapy is combined with exercise-based treatment for the best long-term results. This integrated approach helps reduce pain, improve mobility, and build strength, so you can get back to doing what you love with confidence.
What conditions do you treat?
We treat a wide range of conditions that affect the muscles, joints, bones, and soft tissues. Our Physiotherapy services are designed to help manage and relieve pain, restore function, and improve mobility. Some of the common conditions we treat include:
- Back and neck pain
- Joint pain and stiffness
- Sports injuries
- Injuries from accidents or trauma
- Muscle strains and tendon injuries
- Acute musculoskeletal injuries
- Post-surgical rehabilitation
- Chronic pain conditions
- Hypermobility
- Tendinitis
- Arthritis
- Muscular aches and general strain
- Repetitive strain injuries (RSI)
- Muscle weakness and mobility limitations
If youβre unsure whether your condition can be treated with Physiotherapy, feel free to contact us, weβre happy to help.
How effective is Physiotherapy?
Physiotherapy is highly effective for treating a wide range of conditions, helping to reduce pain, improve movement, and speed up recovery. It also plays an important role in preventing future injuries through tailored exercises and education.
Do you offer a rehabilitation plan?
Yes, following your appointment, we develop a comprehensive, fully personalised rehabilitation plan tailored to your specific goals and needs. During your session, Charlie, your Physiotherapist, will thoroughly discuss the approach with you. You will then receive the detailed plan via email to support and guide your recovery journey.
Do you offer same day appointments?
Yes, we do offer same-day appointments!
Our schedule fills up quickly, so we recommend booking early to increase your chances of securing a same-day slot.
If we’re fully booked for the day, give us a call, weβll do our best to work something out or help you to find our soonest available appointment.
What should I wear to my Physiotherapy appointment?
Generally casual attire is preferred such as sports and loungewear, however, any attire is acceptable as long it doesn’t restrict access or mobility to and from the treatment region.
Will my Physiotherapist be chartered?
Yes, your care will be provided by Charlie, a fully qualified, chartered Physiotherapist registered with the HCPC, CSP, and AACP. With extensive expertise in musculoskeletal assessment and treatment, Charlie delivers personalised, evidence-based care tailored to your individual needs, ensuring optimal outcomes and long-term wellbeing.
How can I get the most out of my Physiotherapy sessions?
These steps might sound simple, but they are vital to achieving the best possible recovery:
Open Communication:
Your Physiotherapist will work with you to set realistic goals that support sustainable progress. Itβs important to openly share how youβre feeling and any changes between sessions. Before your initial assessment, think about what information you want to share about how your condition affects you physically and mentally, and what you hope to get from your care.
Stay Committed to Your Plan:
Being involved in decisions about your treatment (including agreeing on specific goals and timelines), we find this helps you stay motivated and committed. Donβt hesitate to ask questions so you fully understand your diagnosis and the reasons behind your treatment.
Stick to Your Exercises:
Consistently completing your prescribed exercises is crucial to your recovery and long-term wellbeing.
Tune In to Your Body:
If something starts to hurt too much, itβs your bodyβs way of signalling to either ease off or stop. Paying attention to these cues helps prevent injury and ensures safe progress. Be sure to keep us informed so we can adjust your treatment plan as needed.
Do you accept private health insurance to cover the cost of the sessions?
Yes we accept private health insurance to cover the cost of our full range of services. We accept Aviva, Allianz, Axa, WP Medical and Vitality insurance.
Do I need a doctor's referral?
No, you can simply book yourself in via our online booking system or contact us via telephone or email.
Patient Reviews
What Our Norwich Patients Say
Trustindex verifies that the original source of the review is Google. Have been to S&C Therapy twice now, once for a sports massage and the other for a running assessment. Had a great experience both times - Charlie is friendly and personable and uses his expertise to find solutions to your problems in a way that is easy to understand and follow. After my running assessment I felt inspired to put into practice the advice Charlie gave to improve my running performance. The practice is well equipped and welcoming, would highly recommend.Posted on Google Matthew CrispTrustindex verifies that the original source of the review is Google. Charlie, physio at S&C Therapy is excellent and would highly recommend; I had been experiencing a far amount of discomfort in my shoulder for many months which was hampering/limiting the range of movement but after having a consultation with Charlie and a number of physio treatment session, together with the exercises that Charlie gave me to follow I now experience no discomfort in my shoulder and now have full movement back which allows me to continue my fitness journey. Charlie took time to understand the issue(s) behind the discomfort in my shoulder and treated it accordingly. Thank you Charlie.Posted on Google Fiona NielsenTrustindex verifies that the original source of the review is Google. I was really impressed with my first appointment at S&C, addressed issues with my plantar fasciitis and general aches and pains- thanks for all the advice, it has really helpedPosted on Google Fiona JonesTrustindex verifies that the original source of the review is Google. By seeing Charlie regularly for both physio and acupuncture for a few months, Iβve been able to dramatically reduce my pain. Heβs always helpful, takes time to understand the problem and thinks outside the box to customise your physio exercises and treatment depending on how youβre feeling. Plus the new physio space is great! I would absolutely recommend Charlie and S&C Therapy to anyonePosted on Google Kirstie TostevinTrustindex verifies that the original source of the review is Google. Clear explanation on what they are doing and how I may have injured myself. Like that I get really clear instructions on exercises i can do at home.Posted on Google Phill MartinTrustindex verifies that the original source of the review is Google. I have seen Charlie several times over the last couple of years - triggered by exercise injuries! He is extremely professional, delivers amazing treatment and have managed to continue exercising within days of visits. I would most definitely recommend him for his professional whilst friendly approach, expertise and ability to ensure the treatment regime and advice considers your work and out of work activitiesβ¦.. fabulous!Posted on Google Hilary WinchTrustindex verifies that the original source of the review is Google. Great physio, needed an emergency apt and got one on the day and Charlie was brilliant! Friendly, professional and got straight on the problem areas and provided some much needed movement and relief from pain, thanks very muchπPosted on Google Stewart RigbyTrustindex verifies that the original source of the review is Google. Have had physio with Charlie for a couple of different issues and always liked his methodical approach, explaining things simply, and his easygoing manner. Would certainly go back.Posted on Google DaisyTrustindex verifies that the original source of the review is Google. I received treatment from Charlie for a neck problem which he helped to resolve. I found him to be very professional, knowledgeable and would definitely recommendPosted on Google Anne OliverTrustindex verifies that the original source of the review is Google. Charlie really took the time to help address my concern over my knee and create a plan to help recover my knee which really took the stress off me and I realised there was a (structured) solution to get better. Just a bit unclear/wasn't well informed on how long full recovery will take.Posted on Google Karina Dp
Find Us
Address:
- 20 Wensum Street, Norwich, NR3 1HY
Opening Hours:
- MondayβWednesday: 10:30β18:30
- ThursdayβFriday: 13:00β18:00
- Saturday: 09:00β14:00
- Sunday: Closed
Contact Us: