About Physiotherapy
What is Physiotherapy?
Your Therapist
Expert Care From a Chartered Physiotherapist
What to Expect
Your Physiotherapy Appointment in Norwich
Step 1 Initial Consultation:
Step 2 Personalised Treatment Plan:
Step 3 Rehabilitation:
Step 4 Return to What You Love:
Benefits
- Pain relief
- Improved mobility, flexibility and posture
- Improved balance and coordination
- Enhanced athletic performance
- Injury prevention
- Supports long-term physical health
Conditions We Treat
Physiotherapy for a Range of Conditions
- Acute musculoskeletal injuries
- Post-surgical rehabilitation
- Sports injuries
- Back and neck pain
- Knee, hip, and shoulder pain
- Chronic pain conditions
- Hypermobility
- Tendinitis
- Arthritis
- Muscular aches and strains
- Repetitive strain injuries (RSI)
- Muscle weakness and mobility issues
Technology
Smart Handheld Dynamometer
- Quantifiable data
- Reliable objective testing
- Easy to track progress
- Find real asymmetries
- Better rehabilitation decisions
3D Anatomy Visualisation
- Clear, visual breakdown of your anatomy
- Boosts your understanding and engagement
- Supports smarter rehab decisions
At-Home Exercise Software
A user-friendly platform that delivers your rehab plan straight to your phone, making it easy to stay consistent, motivated, and on track wherever you are.
Pricing & Insurance
- Aviva
- Allianz
- AXA
- WPA Medical
- Vitality
No GP referral needed. You can book directly via our online system, by telephone, or by email.
Physiotherapy FAQs
Your Questions, Answered
Who can benefit from Physiotherapy
Physiotherapy can benefit people of all ages and activity levels. Whether you’re recovering from an injury, managing a chronic condition, improving mobility, or enhancing performance, Physiotherapy can help. It also plays a key role in preventing future injuries by improving strength, flexibility, and movement patterns.
How does a Physio decide to treat me?
Your treatment starts with a detailed, comprehensive consultation. This helps us fully understand your concern, make an accurate diagnosis, and design a bespoke treatment plan tailored to your goals.
Will I get hands on treatment during my first appointment?
Yes. We always aim to relieve your pain and discomfort as early as possible and begin addressing the root cause, not just to fix whatβs happening now, but to help prevent it from becoming a longer-term issue.
The first hour is especially important. It gives us the chance to really listen, assess, and understand whatβs going on beneath the surface. This thorough approach ensures that the treatment you receive is not only hands-on but also tailored to what your body truly needs – giving you the best chance at lasting relief and recovery.
Typically, hands-on therapy is combined with exercise-based treatment for the best long-term results. This integrated approach helps reduce pain, improve mobility, and build strength, so you can get back to doing what you love with confidence.
What conditions do you treat?
We treat a wide range of conditions that affect the muscles, joints, bones, and soft tissues. Our Physiotherapy services are designed to help manage and relieve pain, restore function, and improve mobility. Some of the common conditions we treat include:
- Back and neck pain
- Joint pain and stiffness
- Sports injuries
- Injuries from accidents or trauma
- Muscle strains and tendon injuries
- Acute musculoskeletal injuries
- Post-surgical rehabilitation
- Chronic pain conditions
- Hypermobility
- Tendinitis
- Arthritis
- Muscular aches and general strain
- Repetitive strain injuries (RSI)
- Muscle weakness and mobility limitations
If youβre unsure whether your condition can be treated with Physiotherapy, feel free to contact us, weβre happy to help.
How effective is Physiotherapy?
Physiotherapy is highly effective for treating a wide range of conditions, helping to reduce pain, improve movement, and speed up recovery. It also plays an important role in preventing future injuries through tailored exercises and education.
Do you offer a rehabilitation plan?
Yes, following your appointment, we develop a comprehensive, fully personalised rehabilitation plan tailored to your specific goals and needs. During your session, Charlie, your Physiotherapist, will thoroughly discuss the approach with you. You will then receive the detailed plan via email to support and guide your recovery journey.
Do you offer same day appointments?
Yes, we do offer same-day appointments!
Our schedule fills up quickly, so we recommend booking early to increase your chances of securing a same-day slot.
If we’re fully booked for the day, give us a call, weβll do our best to work something out or help you to find our soonest available appointment.
What should I wear to my Physiotherapy appointment?
Generally casual attire is preferred such as sports and loungewear, however, any attire is acceptable as long it doesn’t restrict access or mobility to and from the treatment region.
Will my Physiotherapist be chartered?
Yes, your care will be provided by Charlie, a fully qualified, chartered Physiotherapist registered with the HCPC, CSP, and AACP. With extensive expertise in musculoskeletal assessment and treatment, Charlie delivers personalised, evidence-based care tailored to your individual needs, ensuring optimal outcomes and long-term wellbeing.
How can I get the most out of my Physiotherapy sessions?
These steps might sound simple, but they are vital to achieving the best possible recovery:
Open Communication:
Your Physiotherapist will work with you to set realistic goals that support sustainable progress. Itβs important to openly share how youβre feeling and any changes between sessions. Before your initial assessment, think about what information you want to share about how your condition affects you physically and mentally, and what you hope to get from your care.
Stay Committed to Your Plan:
Being involved in decisions about your treatment (including agreeing on specific goals and timelines), we find this helps you stay motivated and committed. Donβt hesitate to ask questions so you fully understand your diagnosis and the reasons behind your treatment.
Stick to Your Exercises:
Consistently completing your prescribed exercises is crucial to your recovery and long-term wellbeing.
Tune In to Your Body:
If something starts to hurt too much, itβs your bodyβs way of signalling to either ease off or stop. Paying attention to these cues helps prevent injury and ensures safe progress. Be sure to keep us informed so we can adjust your treatment plan as needed.
Do you accept private health insurance to cover the cost of the sessions?
Yes we accept private health insurance to cover the cost of our full range of services. We accept Aviva, Allianz, Axa, WP Medical and Vitality insurance.
Do I need a doctor's referral?
No, you can simply book yourself in via our online booking system or contact us via telephone or email.
Patient Reviews
What Our Norwich Patients Say
Trustindex verifies that the original source of the review is Google. Charlie paid good attention to my daughter's ongoing knee issue and checked everything out to give us peace of mind. He advised of potential causes and gave practical advice and ideas including daily exercises to help support and strengthen. Charlie was approachable, professional and thorough, especially in dealing with a child (9 years old). I would definitely use him again in the future and recommend his services.Posted on Amy KingswellTrustindex verifies that the original source of the review is Google. Charlie had been brilliant at understanding and explaining my enduring knee pain. Weβre not there yet but I finally feel confident with Charlie, that I will get there.Posted on Rebecca WhiteTrustindex verifies that the original source of the review is Google. Charlie was fantastic, helped me recover strength and movement with lots confidence!Posted on Rohan BungerTrustindex verifies that the original source of the review is Google. As a semi-retired person, I saw Charlie for issues with my knees which meant I was nervous running. He sorted out exercises to improve my muscles to help support the knees. Thanks to Charlie, I am now comfortable running again!Posted on Jane AndersonTrustindex verifies that the original source of the review is Google. Charlie is an amazing human and an even better physio! He is incredibly adaptable to all my challenges and needs and is always open to learning what works for me and changing my plan. I could not recommend him more.Posted on Neil ShahTrustindex verifies that the original source of the review is Google. Great treatment and assessment of my back injury very helpful with advice.Posted on Tom ClaytonTrustindex verifies that the original source of the review is Google. I discovered Charlie when looking for somewhere to go to help with a long standing shoulder injuryβ¦ hoping I had found someone good. I had! Charlie did an excellent job getting deep into some very grumpy tissue. At the outset he did some assessments on my strength and range of motion rather than just diving in. He was also super helpful with suggesting stretches and exercises I can do to help me with continuing to keep on top of it myself. All in all, I am glad I picked Charlie for my treatment. Heβs a very knowledgeable, professional, and helpful young man. If youβre looking for physiotherapy, sports massage or acupuncture and youβve found this page, youβre in the right place. Just book your appointment!Posted on Helen PaiceTrustindex verifies that the original source of the review is Google. Charlie was a brilliant. I put my back out moving some chest of drawers and could barely stand up straight. Charlie got me moving again and gave me some gentle exercises to help me build up my strength again. Super lovely guy, I would recommend S&C therapy to anyone!Posted on Dominic Read
Find Us
Address:
- 20 Wensum Street, Norwich, NR3 1HY
Opening Hours:
- MondayβWednesday: 10:30β18:30
- ThursdayβFriday: 13:00β18:00
- Saturday: 09:00β14:00
- Sunday: Closed
Contact Us: